Help center
Last updated: September 2026
Answers to the questions we get most often.
How do I order?
Find a product, tap “Add to order”, then open “My order” and enter your details. Or send your order directly on WhatsApp.
Do I need an account?
No. Orders only need your name, mobile number and address.
How do I send a prescription?
Upload a photo on the order page or send it on WhatsApp. The pharmacist will review it and contact you.
Delivery & payment
The pharmacist confirms delivery time and cost when confirming your order. Payment is cash on delivery.